Website care plans

Website care plans, billed once a year.

Every Website Mill site includes its first year of hosting, SSL and a business email. After that, a care plan keeps the domain, hosting and SSL renewed, and your website backed up, updated and monitored, for one yearly fee. It’s optional, there are no monthly charges, and you always own your site.

  • Yearly, not monthly
  • No exit fees
How it works

Year one is included. Year two is your choice.

A build includes your domain, a year of hosting, SSL and a business email address. A care plan is what looks after all of that from the second year on, and it’s never required.

Year 1

Everything included

Your domain, hosting, SSL certificate and business email come with your build. Nothing recurring to pay.

Before renewal

We send a reminder

Your renewal date is tracked, and you get a reminder before anything is due, so nothing lapses by surprise.

Year 2 onward

Pick a plan, or don’t

Choose the care plan that fits and we keep everything running. Or take your files and domain and look after the site yourself.

The plans

Three levels of website maintenance, one yearly fee each.

Every plan renews your domain, hosting and SSL. Higher plans add backups, regular content updates and new pages. You can compare them side by side below.

Starter Care
$149per year

The essentials: your site online and secure without thinking about it.

  • Domain & hosting renewed
  • Business email renewed
  • SSL auto-renewed
  • Uptime monitoring
  • Email support
Add Starter Care
Growth Care Most popular
$249per year

Everything in Starter Care, plus regular content updates.

  • Monthly off-site backups
  • Quarterly content updates
  • Hours, photos & prices kept current
  • Priority support
Add Growth Care
Active Care
$499per year

Everything in Growth Care, plus the site keeps changing with you.

  • Unlimited minor updates
  • New pages on request
  • Seasonal promos & banners
  • Monthly performance report
Add Active Care
Compare the care plans
What’s coveredStarter$149 / yearGrowth$249 / yearActive$499 / year
Domain & hosting renewed
Business email renewed
SSL auto-renewed
Uptime monitoring
Email supportPriorityPriority
Monthly off-site backups–
Content updates–QuarterlyUnlimited minor
Hours, photos & prices kept current–
New pages on request––
Seasonal promos & banners––
Monthly performance report––
What’s covered

Website maintenance, in plain terms.

Here’s what each part of a care plan actually does for your site.

Domain

Registered in your name. We manage the renewal, the DNS settings and any transfers, and you’re always the owner.

Hosting

Managed hosting that keeps your pages loading quickly on phones, with the SSL certificate included.

Security & SSL

Your certificate renews automatically, so visitors never see a “not secure” warning.

Business email

Your address at your own domain stays renewed. We set it up and keep it renewed; we don’t manage your inbox day to day.

Monitoring

We watch that your site is up, so a problem is noticed by us rather than by a customer.

Backups

On Growth and Active Care, monthly off-site copies of your site, so it can be restored if anything goes wrong.

Updates

New hours, a new photo, an updated price: email us and we make the change. How many depends on your plan.

Support

A real person by email. On Growth and Active Care, your messages go to the front of the queue.

You stay in control

Your site is yours, with or without a plan.

A care plan is a service, not a lock. Here’s exactly what happens if you decide not to renew.

You own it outright

The domain is registered in your name, and you can ask for the complete site files at any time.

If a plan lapses

Your site stays live for a 30-day grace period, with no changes. After that it goes offline, and we send you a full file export and transfer the domain to you.

No exit fees

Want to move hosts or run it yourself? We hand over the files and transfer the domain, with no fee and no friction.

FAQ

Questions about care plans.

If yours isn’t here, email hello@websitemill.ca. We reply the same day.

What is a website care plan?

A yearly service that keeps your website running after its first year: your domain, hosting, SSL and business email renewed, plus monitoring and support. Higher plans add backups, regular content updates and new pages.

Do I have to buy one?

No. A care plan is optional. Your build includes the first year of hosting, SSL and email, and after that you can take a plan, or take your files and domain and look after the site yourself.

Is it billed monthly?

No. Care plans are billed once a year: $149, $249 or $499. Nothing monthly is required to keep your site online.

How is a care plan different from the build price?

The build is a one-time payment to design and launch your site, and it includes the first year of domain, hosting, SSL and email. A care plan covers the years after that.

How do I ask for a change to my site?

Email us what you’d like updated, such as new hours, a new photo or a changed price, and we make the change. How many changes are included depends on your plan.

What happens if I don’t renew?

Your site stays live for a 30-day grace period, with no changes. After that it goes offline, and we send you a full file export and transfer the domain to you. There are no exit fees.

Who owns my domain and website files?

You do. The domain is registered in your name, and you can ask for the complete site files at any time.

Don’t have a site to look after yet?

Start with a free preview of your website. Care plans come after, once you know you love it.

Get your free preview See all pricing No contracts · No hidden fees · You own everything